Helping you scale your business is at the heart of what we do. From scaling signups and payment processing through automated provisioning, dunning, and customer notifications, we help you gain the efficiency required to scale your operations all the way.
In order to scale your operations to many thousands and even millions of customers, automation at each step of the subscription lifecycle is essential. Our systems help you achieve just that. Automated signups are just the beginning of a fully automated subscription lifecycle, secure and reliable recurring payment processing with intelligent dunning, provisioning to automatically turn on and off access to your products and/or services without human interaction are other critical ingredients in achieving scale. You can rest assured that our systems will support you at each step of the way.
Service and Support
While human intervention can be significantly reduced by fully automating the subscription lifecycle, it cannot be eliminated completely. When customers call you with questions regarding the products and/or services they have purchased, your customer service and support personal needs to have the right information at their fingertips to quickly resolve customer issues. Our tools provide you with an operationally focused view of the customer helping you achieve highly efficient handling of customer service and support issues.
Accumulus is built on top of the state-of-the-art Microsoft Azure worldwide data center infrastructure. As a 100% cloud based solution with horizontal scaling capabilities built-in, we can tap into near unlimited resources to scale our systems to meet your demand.