Use Accumulus Automate™ to automate your subscription business end-to-end. A set of seamlessly integrated modules allow you to automate everything from signup and order entry though customer activation, recurring payment processing, cancellation, and more. Increase your operational efficiency while improving overall customer experience.
The Accumulus Subscription Commerce Automation System lets you price subscription offers with tremendous flexibility. Supporting both one time and recurring fees, simply add any number of pricing elements to an offer, mix and match as needed and easily evolve your pricing over time.
Recurring Payment Processing
Secure, PCI compliant payment processing makes sure your customer's payments are made on time at the end of each customer's billing cycle. Intelligent dunning makes sure you don't leave money on the table.
Our customer information manager gives you a powerful tool for customer service. Customer service representatives can view and manage subscription, usage, balance, and other information for your customers. The customer information manager helps you provide efficient and high quality customer service.
Automatically stay in touch with your customers at key points in the customer lifecycle. Customize e-mails such as welcome, statements, subscription changes and many others.
Understand what increases customer adoption and conversions, how to improve retention, and ultimately how to drive more recurring revenue while decreasing administrative complexity and cost.
Fully automate customer setup and activation. Keep subscription settings and changes in sync with access permissions using our built-in provisioning capabilities. Accelerate customer on-boarding.
Leverage the advanced measuring and pricing capabilites of Accumulus Accelerate™ to gain insight into your customers' product usage and the efficiency of your marketing efforts. Price more strategically and accelerate your adoption and revenue.
- Determine what is really driving customer behaviors
- Let usage patterns inform your pricing strategy
- Streamline your highly used functionality
- Measure for insight or to implement consumption based pricing
- Define pricing that is closely aligned with the value your users are receiving
- Measure anything--compute time, communications, storage, and much more
- Relate usage data and revenue to customer acquisition cost
- Determine your marketing ROI across offers, platforms, promotions, and re-sellers
Simply configure the usage type(s) that you would like to measure and record usage via our API or via the customer information manager. Define usage types such as disk space, bandwidth, or any other usage types that make sense for your business.
Use free trials and low pricing tiers to encourage customers to experience your product or service, or use higher priced tiers to provide superior features, flexibility and/or support. Create pricing tiers that reward a larger up-front or recurring customer commitment or create tiers that reward increased consumption. Strategically define your pricing tiers to maximize customer acquisition, retention, and revenue!
Reservation and Allocated Pricing
Define reservation based pricing to allocate a specific number of units for a particular customer, such as number of users or modules, licences, locations or seats. Define allocation types and periods to fit your business.
What promotions do customers buy? Which promotions encouraged upsells? What offers yield the longest customer relationship? The most profitable? You will understand what increases customer adoption, how to improve retention, and ultimately how to drive more recurring revenue while decreasing administrative complexity and cost.
Identify your highest volume re-sellers and your most profitable ones! Use re-seller tracking combined with metered usage to precisely measure your cost of customer acquisition across all of your re-sellers. Use that insight to create new re-seller programs that are more successful and generate more revenue.
Do you have multiple divisions or need custom integration modules? Do you require our premium support for quickest response times? If so, you can use Accumulus Enterprise™ to get the ultimate in flexibility and customization. With Accumulus Enterprise™ you can rest assured that you get the best possible fit for your subscription automation needs.